Articles on: Domains

How can I point my website/domain to Shopify?

If you're hosting your domain with Elitehost but want to point your website to Shopify, you'll need to update your DNS settings in cPanel. Additionally, if you want to keep your email services running on Elitehost, you’ll need to modify the mail records to ensure they still point to our server. Before you start, make sure your domain is added in your Shopify account. For detailed instructions, see Shopify's guide on connecting a domain.

Here’s how you can configure your DNS settings to point your domain to Shopify while keeping your email services on Elitehost.

Step 1: Log in to cPanel and Navigate to Zone Editor



Log in to cPanel.
Navigate to the "Domains" section and click on "Zone Editor."
Find your domain in the list and click on "Manage."

Step 2: Update Mail Records to Keep Email Services on Elitehost



Update the Mail A Record (to keep email pointed to Elitehost):

Locate the mail A Record and ensure it points to the IP address of your Elitehost server (e.g., 164.160.xx.xx).
If it’s currently set as a CNAME Record, you’ll need to click the drop-down on CNAME and change it to an A Record.
If it doesn’t exist, add an A Record with the name mail and point it to your server’s IP address.
The IP address can be found by looking at other records that reference 164.160.xx.xx.

Modify the MX Record:

Find the MX Record for your domain in the DNS list.
Edit the MX Record to point to mail.exampledomain.co.za to ensure email is routed through Elitehost servers.

Step 3: Point Your Domain's Website to Shopify



Update the A Record (to point your website to Shopify):
Locate the A Record for the domain that is currently pointing to another IP.
Click Edit next to it.
Update the Record field with 23.227.38.65 and click Save Record.

Update the CNAME Record (to redirect www to Shopify):
Locate the CNAME Record for your domain.
Click Edit next to it.
Update the Record field to point to shops.myshopify.com and click Save Record.

Example DNS Settings:



Record TypeNameValue
A Record@23.227.38.65
A RecordmailYour Server IP (e.g., 164.160.xx.xx)
MX Record@mail.exampledomain.co.za
CNAME Recordwwwshops.myshopify.com


Final Steps


Once you have updated the necessary DNS records, the changes will propagate within 24-48 hours. After propagation, your website will point to Shopify, and your email will continue functioning via Elitehost.

If you need assistance with any of these steps, feel free to reach out to our support team or email helpdesk@elitehost.co.za.

Updated on: 27/10/2024

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