How do I cancel a domain?

To cancel a domain, you simply need to disable its auto-renewal. This ensures that no future invoices will be generated for the domain’s renewal.

To disable auto renewal for a domain, please follow these steps:

1. Log in to the Client Area:

• Visit my.elitehost.co.za and enter your login credentials.

2. Access Your Domains:

• Once logged in, click on Domains and then select My Domains from the dropdown menu.

3. Manage the Domain:

• Locate the domain you wish to cancel and click on Manage next to it.

4. Review Auto-Invoice for Renewal Status:

• In the manage sidebar, click on Auto-Invoice for Renewal.

5. Disable Auto-Invoice for Renewal:

• Click 'Disable Auto-Invoice For Renewal'

For any questions or further assistance, please submit a ticket or email email helpdesk@elitehost.co.za

Updated on: 23/05/2025