How do I cancel my service/hosting package?

To cancel your hosting package/service, please follow these steps:

Log in to the Elitehost Client Area
Click on Services and then select My Services.
Locate the service you wish to cancel.
Click on Manage Product.
On the left-hand side menu, click Request Cancellation.
Provide the reason for your cancellation.
Select the cancellation type: Immediate or End of Billing Period.
Click Request Cancellation to finalise the process.

If you have any questions or need assistance with the cancellation process, please submit a ticket or email our billing department at billing@elitehost.co.za

Updated on: 24/10/2024