How do I create a cPanel account in WHM?

Creating a cPanel account in WHM allows you to assign resources and hosting features to a website or customer. Follow these steps to create a new cPanel account in WHM:

Step 1: Log in to WHM

To begin, log in to WHM using your WHM credentials. You can access WHM via https://exampledomain.co.za/whm or by clicking the WHM Login button in the Elitehost Client Area. For detailed instructions, refer to How do I log into WHM?

Step 2: Navigate to "Create a New Account"

1. In the WHM dashboard, find Account Functions on the left sidebar.
2. Click Create a New Account.

Step 3: Fill in the Account Details

Now you need to enter details for the new cPanel account:

1. Domain Information:

• Domain: Enter the domain name (e.g., exampledomain.co.za).
• Username: WHM will auto-generate a username based on the domain, or you can enter your own.
• Password: Set a strong password or use the password generator.
• Email: Enter the account holder’s email address for notifications.

2. Select a Package:

• Choose a pre-defined hosting package from the Package dropdown.
• If you haven’t created a package yet, create a package first.

3. Optional Settings (Defaults can be left unchanged):

• cPanel Theme: This can be left as default unless a specific theme is required.
• Locale: The default language is set, but you can change it if necessary.
• DNS Settings: Leave as default unless you're managing the DNS settings manually.
• Mail Routing: The default settings are usually sufficient, but modify if needed.

Step 4: Create the Account

1. Once all information is entered, scroll down and click Create.
2. WHM will create the new cPanel account, and you’ll see a confirmation screen once it’s done.

What Happens Next?

1. Point the Domain to Our Name Servers or Register the Domain:

• If the domain is already registered, ensure it is pointed to our name servers. How can I change or update the nameservers for my domain?
• If the domain is not registered, register the domain.
  

2. Provide cPanel Login Details:

• You can provide the user with their cPanel login details (via https://exampledomain.co.za/cpanel).

3. Test the Website:

• After the domain is pointed or registered, test the website to ensure it's resolving correctly.

If you have any questions or need assistance, contact our support team.

Updated on: 27/10/2024