> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.elitehost.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I downgrade my hosting package?

To downgrade your hosting package, you need to open a ticket with our billing department at **billing@elitehost.co.za** or contact our technical support team. In your request, please specify:

* The related domain
* The package you would like to downgrade to

Our team will review your request and assist you further.