How do I get a refund of my credit balance or payment?

If you require a refund of your payment or credit balance, please open a ticket with our billing department at billing@elitehost.co.za. In your ticket, kindly indicate the amount you would like refunded.

Once our billing team receives your request, they will assist you with the process and inform you of any additional requirements needed to complete the refund.

Updated on: 21/10/2024