Articles on: Reseller

How do I log into WHM?

WHM (Web Host Manager) is where you manage multiple cPanel accounts and administrative tasks for your reseller hosting. Your WHM login details are provided in your welcome email.

WHM can be accessed via a single-click button in your Elitehost Client Area or directly using your username and password. Below are the steps for both methods:

Method 1: Log into WHM via Elitehost Client Area



This is the easiest method, as it doesn’t require entering your username and password.

Go to the Elitehost Client Area.
Log in with your client account credentials.
Under Your Active Products/Services, find the reseller package for your domain.
Click the WHM Login button next to the service.

You will be automatically logged into your WHM account without needing to enter a separate username and password.

Method 2: Accessing WHM Directly via URL



WHM is usually accessed via https://exampledomain.co.za/whm - for example, if your domain is exampledomain.co.za, you would use https://exampledomain.co.za/whm

If your domain name does not resolve to our server's IP address (for instance, if your nameservers are not set to Elitehost's), you won't be able to access WHM using your domain name. Instead, you should log in to WHM using the server hostname, e.g., https://serverhostname/whm

You will need to enter your WHM username and password, which are provided in your welcome email.

For additional assistance, please contact our support team via a support ticket or by emailing us at helpdesk@elitehost.co.za.

Updated on: 27/10/2024

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