Articles on: Debit Orders

How do I set up a debit order on my account?

To set up a debit order on your account, please follow the steps below:

Log in to the Elitehost Client Area
In the menu, click on Billing and then select Set up Debit Order.
Fill in the debit order form, sign it electronically, and accept the terms and conditions.

Once our billing department has received your debit order form, it will be reviewed and verified.

If you experience any issues, please contact our billing department at billing@elitehost.co.za, and they will be happy to assist.

What are your debit order terms and conditions?


Invoices and payment confirmations are sent on a monthly basis.
The full amount owing on your account with us will be debited on the debit date. This includes domain renewals, should your domain be up for renewal. Please notify us in advance if you do not intend to renew a domain.
Your account will be debited within the first working week of each month.
Debit orders are actioned 2-3 working days before the 1st of the month. This means that any cancellations will have to be sent to us at least a week before the end of the month to prevent your account from being debited.

Updated on: 15/10/2024

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