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# How do I set up my email account in Mozilla Thunderbird?

This guide walks you through the steps to set up an email account in **Mozilla Thunderbird** using the IMAP protocol.  To set up your email account in Mozilla Thunderbird, follow these steps:

1. **Open Thunderbird**  
   Launch Mozilla Thunderbird on your computer.

2. **Add a New Email Account**  
   * Click on the **Menu icon** (three horizontal lines) in the top right corner.
   * Select **Account Settings** from the dropdown.
   * Click on **Account Actions** and select **Add Mail Account**.

3. **Enter Your Information**  
   * **Your name**: Enter your full name as you want it displayed.
   * **Email address**: Enter your full email address (e.g., `user@exampledomain.co.za`).
   * **Password**: Enter the password for your email account.
   * Click **Continue**.

4. **Thunderbird Auto-Detects Settings**  
   Thunderbird will attempt to automatically detect your email settings. However, it's likely that not all settings will be correct, so you’ll need to adjust them manually.

5. **Manual Configuration**  
   Click **Manual config** to check all the settings.

   * Change the **SSL** setting for both Incoming and Outgoing to **SSL/TLS**. This will automatically change the port numbers to `993` for Incoming and `465` for Outgoing.
   * In the **Incoming Username** field, enter your full email address (e.g., `user@exampledomain.co.za`). It will automatically update in the Outgoing field.

6. **Re-Test and Confirm**  
   Click **Re-Test** to verify the settings. After the settings have been checked and confirmed, click **Done** to complete the setup.

Once the account is set up, you can send and receive emails using Thunderbird. The IMAP protocol ensures that your emails are synchronised across multiple devices.

* Make sure the email address is already created in your hosting account via cPanel before attempting to set it up in Mozilla Thunderbird.
* If you experience any issues with sending or receiving emails, verify that the server details (mail server and credentials) are correct.
* You can test your mailbox credentials by logging into webmail, refer to the article: [How do I access webmail?](/en/article/how-do-i-access-webmail-b7612k/)

For any issues or further assistance, feel free to contact our [support team](https://my.elitehost.co.za/submitticket.php?step=2&deptid=14) or email helpdesk@elitehost.co.za.