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# How do I set up my email account on my iPhone/iPad?

Setting up an email account on your iPhone or iPad is a simple process that allows you to access your emails on the go. Follow these steps to configure your email using IMAP on your iPhone or iPad.

1. **Open Settings**  
* Locate and tap the **Settings** icon on your iPhone.

2. **Go to Mail**  
* Scroll down and tap on **Mail**.

3. **Open Accounts**  
* In the **Mail** menu, tap **Accounts** to view your existing email accounts.

4. **Add a New Account**  
* Tap **Add Account** at the bottom of the screen.

5. **Select 'Other'**  
* Choose **Other** from the list of available account types.

6. **Add Mail Account**  
* Tap on **Add Mail Account**.

7. **Enter Your Information**  
* Fill in the following fields:
* **Name**: Your full name as you want it displayed.
* **Email**: Your full email address (e.g., name@exampledomain.co.za).
* **Password**: The password you created when setting up the email account.
* **Description**: A description for the account (e.g., "Work Email" or "Personal Email").

8. **Tap Next**  
* After entering your details, tap **Next**.

9. **Select IMAP**  
* Ensure **IMAP** is highlighted at the top of the screen.

10. **Enter Mail Server Settings**  
* Fill in the following details for both incoming and outgoing servers:
* **Username**: Your full email address (e.g., name@exampledomain.co.za).
* **Incoming Mail Server**: `mail.exampledomain.co.za`
* **Outgoing Mail Server**: `mail.exampledomain.co.za`
* **Password**: The password you used when creating the email account.

11. **Tap 'Next' and 'Save'**  
* It may take a moment to verify the details. If you receive a message that the account couldn't be verified, tap **Use it Anyway** to proceed.

Your email account is now set up and ready to use. You can access it via the **Mail** app on your iPhone.

* Make sure the email address is already created in your hosting account via cPanel before attempting to set it up on your iPhone.
* If you experience any issues with sending or receiving emails, verify that the server details (mail server and credentials) are correct.
* You can test your mailbox credentials by logging into webmail, refer to the article: [How do I access webmail?](/en/article/how-do-i-access-webmail-b7612k/)

For further assistance, feel free to contact our support team via a [support ticket](https://my.elitehost.co.za/submitticket.php?step=2&deptid=14) or by emailing us at helpdesk@elitehost.co.za.