How do I update or change the security question on my account?

To update or change the security question on your account, please follow these steps:

1. Log in to the Elitehost Client Area
2. Click on Hello, [Your Name] on the right of the top navigation bar.
3. Select Your Profile and then click on Security Settings.
4. Edit the security question and save the changes.

If you’ve forgotten the answer to your security question and cannot reset your password, please contact us by emailing billing@elitehost.co.za. For security purposes, we will verify your identity by requiring a copy of your ID. Once verified, we’ll disable the security question and send you a password reset link.

Updated on: 29/10/2024

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