How do I update the contact information for my domain?
To update the contact details associated with your domain, please follow the steps below:
Log in to the Client Area:
Visit my.elitehost.co.za and enter your login credentials.
Access Your Domains:
Once logged in, click on 'Domains' and then select My Domains from the dropdown menu.
Manage the Domain:
Locate the domain you wish to update and click on Manage next to it.
Update Contact Information:
In the manage sidebar, click on Contact Information
Modify details as required and click Save Changes at the bottom.
For .co.za domains, contact detail updates take up to 5 days to be processed.
For .com and other international domains, updates are processed immediately. However, due to ICANN policies, you will receive an email to verify any changes to the registrant information. Look out for an email with the subject "IMMEDIATE VERIFICATION" to complete this process. Please note, this does not apply to .co.za domains.
If you require further assistance or encounter any issues, please don’t hesitate to contact our support team or email us at helpdesk@elitehost.co.za.
Log in to the Client Area:
Visit my.elitehost.co.za and enter your login credentials.
Access Your Domains:
Once logged in, click on 'Domains' and then select My Domains from the dropdown menu.
Manage the Domain:
Locate the domain you wish to update and click on Manage next to it.
Update Contact Information:
In the manage sidebar, click on Contact Information
Modify details as required and click Save Changes at the bottom.
Important Information:
For .co.za domains, contact detail updates take up to 5 days to be processed.
For .com and other international domains, updates are processed immediately. However, due to ICANN policies, you will receive an email to verify any changes to the registrant information. Look out for an email with the subject "IMMEDIATE VERIFICATION" to complete this process. Please note, this does not apply to .co.za domains.
If you require further assistance or encounter any issues, please don’t hesitate to contact our support team or email us at helpdesk@elitehost.co.za.
Updated on: 26/10/2024
Thank you!