How do I update the contact information for my domain?

To review and update the contact details associated with your domain, please follow the steps below:

1. Go to the Elitehost Client Area.
2. Log in with your client account credentials. (Refer to: How do I log in to my Elitehost account?)
3. Click on Domains in the navigation menu.
4. Select My Domains from the dropdown list.
5. Find the domain you want to update and click Manage next to it.
6. In the left sidebar, select Contact Information.
7. Review the details and update them if required, then click Save Changes.

Important Information:

• For .co.za domains, contact detail updates take up to 5 days to be processed.
• For .com and other international domains, updates are processed immediately. However, due to ICANN policies, you will receive an email to verify any changes to the registrant information. Look out for an email with the subject "IMMEDIATE VERIFICATION" to complete this process. Please note, this does not apply to .co.za domains.

If you require further assistance or encounter any issues, please don’t hesitate to contact our support team or email us at helpdesk@elitehost.co.za.

Updated on: 26/08/2025