Articles on: Billing

How to Transfer a Domain, Hosting Account, or Service Internally

An internal transfer is the process of moving a hosting account, service, or domain from one billing profile to another. This action requires coordination between both the current account holder and the new account holder.

To initiate an internal transfer for a domain, hosting account, or service, the following steps must be completed:

New Account Holder: The new account holder must register a billing profile with us.
Permission: Clear permission must be obtained from both the current account holder and the new account holder.
Settle Overdue Fees: All overdue fees on the current account must be settled.
Order Hosting Account (if needed): A hosting account must be ordered and settled if required; we can recommend the necessary package.
Migration Fee: If applicable, a migration fee may need to be settled, as determined by our technical team.

For assistance with the transfer process, please contact our billing department at billing@elitehost.co.za.

Updated on: 21/10/2024

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