> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.elitehost.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is a prorated upgrade fee?

A prorated upgrade fee is the charge for the remaining billing period based on the difference between your current package and the upgraded package. If you have questions regarding this fee, please contact our billing department at billing@elitehost.co.za