Articles on: Cancellations

What is the difference between cancelling my hosting account and my domain?

Since hosting accounts and domains are separate services, cancelling one does not automatically cancel the other.

If you cancel only your hosting account, your domain will remain active and billed on your profile.
If you disable auto-renew for your domain, but do not cancel your hosting account, the hosting account will remain active and continue to be billed.

Therefore, if you no longer require both the hosting account and the domain, we highly recommend that you ensure the hosting account is cancelled and the domain auto-renew is disabled to avoid any unwanted charges.

If you have any questions or need assistance, please contact our billing department at billing@elitehost.co.za

Updated on: 15/10/2024

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