> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.elitehost.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What reference should I use when making a payment?

When making a payment, please use either your **account number** or the **invoice number **you are paying as the reference. If you’re unsure or need assistance, you can open a ticket with our billing department at billing@elitehost.co.za