When can I cancel and what is the grace period for cancellation?
You are free to cancel both your hosting account and domain at any time.
- Domain: If you wish to cancel your domain, you need to disable Auto-Invoice for Renewal. Once Auto-Invoice for Renewal is disabled, any pending domain renewal invoices will be cancelled.
- **Hosting Account: **Hosting account cancellations must be submitted before the invoice due date and within a 5-day grace period after the due date to avoid the fees becoming overdue.
If you have any questions or need assistance, feel free to contact our billing department at billing@elitehost.co.za.
Updated on: 23/05/2025
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