Articles on: Cancellations

Why am I still being billed for my cancelled account?

Even though your account has been cancelled and you no longer have access to the service, cancellation does not automatically clear any overdue hosting fees on the account. Any outstanding fees will still need to be settled, as we have already incurred the associated overhead costs on our servers.

If you have any questions or concerns, please feel free to contact our billing department at billing@elitehost.co.za, and they will be happy to assist further.

Updated on: 15/10/2024

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