Why does my domain have a 5-day due date difference from the last renewal?

The 5-day offset on your domain’s due date was implemented due to changes from our upstream provider, which has become stricter regarding domain suspensions upon expiry. This offset helps protect clients who make payments just after expiry from having their domains suspended. For more information, feel free to open a ticket with our billing department at billing@elitehost.co.za, and they will assist you.

Updated on: 21/10/2024