> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.elitehost.co.za/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why is verification required on my account?

Verification may occasionally be required to ensure that the details provided are accurate and belong to the correct business or account holder registered under the billing profile. This process helps protect the security and integrity of your account information.

If you have any further questions regarding the verification process, please contact our billing department at billing@elitehost.co.za, and they will be happy to assist.