If you're unable to connect to your VPS using SSH - perhaps due to a misconfigured firewall, networking issue, or sshd service failure - you can access your server directly using the built-in console feature in the Elitehost Client Area. This provides gives you direct access to your server, similar to plugging a screen and keyboard into a physical machine.

When should I use the VPS console?

Use the console if:

• SSH is not responding or has been disabled
• You’ve blocked your own IP via the firewall
• Network settings were changed and broke connectivity
• The VPS is booting into a recovery or error state

How to access the console

1. Log in to the Elitehost Client Area.
2. Go to Services > My Services.
3. Find your VPS and click Manage.
4. In the left-hand menu, click Console under the Management section.
5. You’ll be presented with two remote access options: Xterm.js or noVNC.

Remote Console Access Options

Xterm.js:

• Text-based terminal console (no GUI)
• Fast and lightweight
• Supports copy/paste in most browsers
• Best used for command-line tasks or server recovery
• May not fully support certain OS or graphical boot interfaces

noVNC:

• Browser-based VNC viewer for graphical access
• Offers higher compatibility across different operating systems
• Suitable for servers with a GUI or interactive installers
• Slightly slower than Xterm.js and does not support text copy/paste as efficiently

Both console types are pre-configured on our standard Linux VPS images.

Tips

• If one option doesn't load or work as expected, try the other.
• The console runs independently of your network setup, so it will work even if SSH or firewall rules are misconfigured.
• You’ll need your root VPS login credentials to log in via the console.

Updated on: 15/04/2025