• How do I login to my Elitehost account?

  In our client area, you can manage your account details, security preferences, billing, services, domains, and access support. Logging into the Client Area Nagivate to the login page: Visit https://my.elitehost.co.za/clientarea.php or Visit https://elitehost.co.za and click on "Customer Login" on the top right Enter Your Credentials: On the login page, you will be prompted to enter your email address and password. These are the credentials you set up when you first registerePopular

• How do I update or change the security question on my account?

  To update or change the security question on your account, please follow these steps:Few readers

• Can you delete or remove my old domain, service, or hosting from my account?

  Unfortunately, we are unable to delete or remove old domains, services, or hosting accounts from your account, as we need to retain this information for historical records. However, you can filter your client area to only display Active domains, services, or hosting accounts. How do I filter my hosting account or services in the client area? To filter your hosting account or services in the client area, please follow the steps below: Log in to the Elitehost Client Area (https://my.Few readers

• What is the difference between a User and a Contact?

  The difference between a User and a Contact is that a User can log into the Client Area and manage the account, services, and domains linked to it. In contrast, a Contact does not have the ability to log in or manage services. Users: The User Management system allows a single user to access multiple client accounts using the same login. Users can be assigned different permission levels (such as full access, billing access, or support access) depending on the accounFew readers

• How do I add a contact to my account?

  If you need to add another person to receive specific communications or handle certain support matters, you can add them as a Contact. Contacts can be designated to receive emails related to billing, support, or general account notifications without the ability to log into your Client Area. What is a Contact? A Contact is someone you authorise to receive certain account notifications and, if needed, communicate with our support team on your behalf. Unlike a User, a Contact cannot log intoFew readers

• How do I add a User to my account?

  To allow someone else secure access to your Client Area, you can add them as a “User,” enabling multiple users with distinct login credentials and customisable permissions. What is a User? A User is an individual with their own email and password to log into your Client Area. Unlike Contacts, Users can access the Client Area directly, and as the primary account holder, you can invite them to join your account with specific permissions. These permissions allow you to control which actions aFew readers

• How do I remove a contact from my account?

  To remove a contact from your account, follow these steps: If you have any questions or experience any issues, feel free to contact our Billing department at billing@elitehost.co.za, and they will be happy to assist.Few readers

• How do I update the details on my account, such as my address, VAT number, or cellphone number?

  To update the details on your account, such as your address, VAT number, or cellphone number, please follow these steps: Please note: Your updated details will only appear on the next invoice generated. Our system does not modify proforma invoices that have already been issued. YouFew readers