• How do I set up a debit order on my account?

  To set up a debit order on your account, please follow the steps below: Once our billing department has received your debit order form, it will be reviewed and verified. If you experience any issues, please contact our billing department at billinFew readers

• How do I update or change my banking details for the debit order?

  To update or change your banking details for the debit order, please follow the steps below: Your updated details will be used during the next debit batch. If you experience any issues, please contact our billing department at billing@elitehost.co.za.Few readers

• When are debit orders actioned on my account?

  Debit orders are processed 2-3 working days before the 1st of the month. All due invoices on your account will be added to the debit order batch and scheduled for deduction. The actual debit will occur on the first business day of the month.Few readers

• How do I cancel my debit order?

  To cancel or remove your account from our debit order system, it must be processed by our team. If you wish to cancel your debit order, please open a ticket with our billing department at billing@elitehost.co.za. Our team will assist with the cancellation and ensure it is removed from your account.Few readers

• Can I change my debit order date to the end of the month?

  Unfortunately, debit orders are processed only on the first business day of the month and actioned 2 to 3 days prior to that date. We are unable to change the debit order date to the end of the month. If you have any questions or concerns, please feel free to contact our billing department at billing@elitehost.co.za, and they will be happy to assist.Few readers

• When does a cancellation need to be submitted for debit order domains and hosting accounts?

  If you no longer require your hosting account or domain and would like to cancel them, we request that debit order cancellations be submitted at least 1 week before the end of the month to prevent your account from being debited. If you have any questions or need assistance with the cancellation process, please contact our billing department at billing@elitehost.co.za.Few readers