Articles on: cPanel

How do I restore my website using Acronis?

In order to fully restore a website, both the files and the database should usually be restored. The steps for both actions are provided below.


How do I restore my website files with Acronis?


To restore the account to a specific date, please follow these steps:


  1. Log in to cPanel.
  2. Go to Acronis Backup.
  3. Select the desired date you would like to roll back to.
  4. Go to Files.
  5. Check the public_html folder box (only select the public_html folder).
  6. Click Recover.


How do I restore my database with Acronis?


  1. Log in to cPanel.
  2. Go to Acronis Backup.
  3. Select the desired date you would like to roll back to.
  4. Go to Database.
  5. Select the database you wish to restore.
  6. Click Recover.


Monitoring the Restoration Process


Once you initiate the recovery, you can monitor the progress in the Recovery Operation Log tab within Acronis Backup. This log will provide updates on the restoration status, helping you keep track of the process.


After completing both the file and database restoration, your website should resume normal functionality.


Once the process is complete, the website should resume functionality after this recovery has been completed.


If you have any questions or need further assistance, feel free to reach out to our support team or email helpdesk@elitehost.co.za.

Updated on: 08/09/2025

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