Articles on: cPanel

My website is displaying a 503 error. How do I fix it?

A 503 Service Unavailable error typically means that your website’s resources are temporarily maxed out, preventing the server from processing requests. This error usually results from high usage of your cPanel account resources.

Step 1: Check Resource Usage in cPanel


Log in to cPanel.
Look at the Statistics section in the sidebar.
Check if your CPU, Physical Memory, or I/O usage limits are maxed out.

If you notice any of these resources maxed out, it could cause a 503 error. This is commonly due to high traffic, resource-intensive plugins, or long-running processes running under the user.

Step 2: Optimise Resource Usage


To reduce resource consumption, consider the following:

Optimise your website by deactivating or removing unnecessary plugins.
Optimise images and other media for faster loading and reduced memory usage.
Consider upgrading your hosting plan if your site regularly reaches its resource limits.

If you’re using a WordPress website, enabling LiteSpeed Cache can help reduce the load by caching pages and reducing resource usage. For more detailed guidance please refer to the article: Why is my WordPress website using high CPU or memory?

If you need further assistance with any of these steps, feel free to reach out to our support team or email helpdesk@elitehost.co.za.

Updated on: 06/11/2024

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