My WordPress website displays a blank page, how can I fix It?
WordPress, a PHP-based Content Management System (CMS), may encounter errors requiring troubleshooting. One common issue is the "white screen of death," where your site displays a blank page. To diagnose PHP errors, you can enable WP-Debug mode.
Log in to cPanel.
Navigate to WordPress Manager by Softaculous by scrolling down to the "Software" section.
Locate your WordPress installation and click the drop-down arrow on the right.
Under the "Configuration" section, toggle the option Debug Mode.
Now that PHP errors are either displayed on your site, you can begin troubleshooting.
The first step is to ensure your WordPress core is up to date. If an upgrade is available, an "Upgrade Now" button will appear under the Configuration section in WordPress Manager by Softaculous.
Instructions to Update WordPress Core:
Log in to cPanel.
Scroll down to the "Software" section and click on "WordPress Manager by Softaculous."
Locate your WordPress installation and click the drop-down arrow on the right.
If a WordPress core update is available, click "Upgrade Now."
If your WordPress installation doesn’t appear, click “Scan” under WordPress Management within the WordPress Manager by Softaculous to detect your installations.
Test your website after updating WordPress to check if the issue is resolved.
If updating the WordPress core doesn't fix the issue, the error may be related to a theme or plugin. Errors often reference a specific plugin or theme. In such cases, updating or deactivating them can resolve the issue.
If you cannot access the WordPress dashboard, you can manage themes and plugins using WordPress Manager by Softaculous in cPanel.
Instructions to Update or Deactivate Themes and Plugins:
Log in to cPanel.
Scroll down to the "Software" section and click on "WordPress Manager by Softaculous."
Locate your WordPress installation and click the drop-down arrow on the right.
Under the Configuration section, click "Manage Plugins" or "Manage Themes" to update or disable plugins and themes.
Update/Disable Plugins/Themes:
In the Version column, click the sync icon to update the plugin or theme.
To disable a plugin or theme, toggle the switch in the Status column.
After updating or deactivating plugins and themes, test your website to see if the issue has been resolved.
Remember to disable Debug Mode on live sites once you've resolved the errors to avoid exposing sensitive information.
If you have further questions or need assistance, feel free to reach out to our support team.
Steps to Enable WP-Debug Mode
Log in to cPanel.
Navigate to WordPress Manager by Softaculous by scrolling down to the "Software" section.
Locate your WordPress installation and click the drop-down arrow on the right.
Under the "Configuration" section, toggle the option Debug Mode.
What to Do After Enabling WordPress Debug Mode
Now that PHP errors are either displayed on your site, you can begin troubleshooting.
Step 1: Update WordPress Core
The first step is to ensure your WordPress core is up to date. If an upgrade is available, an "Upgrade Now" button will appear under the Configuration section in WordPress Manager by Softaculous.
Instructions to Update WordPress Core:
Log in to cPanel.
Scroll down to the "Software" section and click on "WordPress Manager by Softaculous."
Locate your WordPress installation and click the drop-down arrow on the right.
If a WordPress core update is available, click "Upgrade Now."
If your WordPress installation doesn’t appear, click “Scan” under WordPress Management within the WordPress Manager by Softaculous to detect your installations.
Test your website after updating WordPress to check if the issue is resolved.
Step 2: Check Themes and Plugins
If updating the WordPress core doesn't fix the issue, the error may be related to a theme or plugin. Errors often reference a specific plugin or theme. In such cases, updating or deactivating them can resolve the issue.
If you cannot access the WordPress dashboard, you can manage themes and plugins using WordPress Manager by Softaculous in cPanel.
Instructions to Update or Deactivate Themes and Plugins:
Log in to cPanel.
Scroll down to the "Software" section and click on "WordPress Manager by Softaculous."
Locate your WordPress installation and click the drop-down arrow on the right.
Under the Configuration section, click "Manage Plugins" or "Manage Themes" to update or disable plugins and themes.
Update/Disable Plugins/Themes:
In the Version column, click the sync icon to update the plugin or theme.
To disable a plugin or theme, toggle the switch in the Status column.
Final Steps
After updating or deactivating plugins and themes, test your website to see if the issue has been resolved.
Remember to disable Debug Mode on live sites once you've resolved the errors to avoid exposing sensitive information.
If you have further questions or need assistance, feel free to reach out to our support team.
Updated on: 18/10/2024
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