Articles on: cPanel

What backups do you offer?

At Elitehost, we understand that data security is paramount for our clients. To ensure your information is safe and easily recoverable, we provide comprehensive backup solutions using Acronis.

Backup Availability



We offer Acronis backups on all unlimited, business, and reseller hosting plans. For VPS clients, Acronis can be enabled at an additional cost for the license and storage, providing flexible options tailored to your needs.

Daily Backups



Our backup system includes daily, full backups of all files (including emails) and databases. Additionally, we back up DNS zones daily, storing these backups in the .dns_backup folder. This provides an extra layer of protection for your domain settings and ensures that all your data is consistently safeguarded and can be restored quickly in the event of data loss.

Restoration Process



Restoring your data with Acronis is straightforward. For detailed instructions, you can refer to the following articles:

How do I restore my email/mailbox using Acronis?
How do I restore my website using Acronis?

On-Demand Backups



If you require a full backup on demand, you can also use the cPanel backup system to generate one. For detailed instructions, refer to this article: How do I generate a full cPanel backup?.

Backup Retention Policy



We maintain a structured retention policy to ensure that your backups are both secure and accessible:

7 Daily Backups: We keep the last seven daily backups to allow for quick recovery of recent data.
4 Weekly Backups: In addition to daily backups, we maintain four weekly backups for added assurance.
6 Monthly Backups: To safeguard your information over a longer period, we also retain six monthly backups.

Updated on: 23/11/2024

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