How can I allow or block email addresses using SpamAssassin?

SpamAssassin, included with all hosting packages, enables you to fine-tune spam filtering by adding email addresses or domains to whitelists (emails always allowed) and blacklists (emails never allowed). Follow these steps to manage your spam filter settings effectively.

Whitelisting

Whitelists ensure you receive emails from trusted senders that SpamAssassin might incorrectly mark as spam.

Steps to Add an Email Address to the Whitelist:

1. Access Spam Filters:

• Log in to cPanel and click on Spam Filters in the Email section.
  

2. Show Additional Configurations:

• Scroll down and click Show Additional Configurations to expand advanced settings.

3. Edit Spam Whitelist Settings:

• Click Edit Spam Whitelist Settings. This will direct you to the Whitelist interface.

4. Add a New Email Address:

• Click Add A New "whitelist_from" Item.
• Enter the email address or domain in the text box (e.g., user@exampledomain.co.za or *@exampledomain.co.za for all addresses at a domain).

5. Save Changes:

• Click Update Whitelist (whitelist_from) to save your changes.

Blacklisting

Blacklists block emails from specific senders that SpamAssassin might falsely mark as non-spam.

Steps to Add an Email Address to the Blacklist:

1. Access Spam Filters:

• Log in to cPanel and click on Spam Filters in the Email section.

2. Show Additional Configurations:

• Scroll down and click Show Additional Configurations to expand advanced settings.

3. Edit Spam Blacklist Settings:

• Click Edit Spam Blacklist Settings. This will direct you to the Blacklist interface.

4. Add a New Email Address:

• Click Add A New “blacklist_from” Item.
• Enter the email address or domain in the text box (e.g., user@exampledomain.co.za or *@exampledomain.co.za for all addresses at a domain).

5. Save Changes:

• Click Update Blacklist (blacklist_from) to save your changes.

Need Assistance?

If you need further help, please submit a ticket or email helpdesk@elitehost.co.za.

Updated on: 23/11/2024