How do I set up my email account in Microsoft Outlook?

This guide walks you through the steps to set up an email account in Microsoft Outlook using the IMAP protocol.

1. Open Outlook and click File in the top left corner.
2. Click Add Account under Account Information.
3. In the Add Account window, type in your email address.
4. Check the box that says Let me set up my account manually, then click Connect.
5. Choose your account type (IMAP is recommended):

• IMAP keeps emails synchronized across all your devices and is the best choice for most users.

6. Enter the following server settings:

• Incoming Server (IMAP): mail.exampledomain.co.za
• • IMAP Port: 993 (SSL/TLS)
• Outgoing Server (SMTP): mail.exampledomain.co.za
• • SMTP Port: 465 (SSL/TLS)

7. Enter your Username (your full email address) and Password, then click Next.
8. Outlook will test your account settings. Once it confirms that everything is correct, click Done.

Once the account is set up, you can send and receive emails using Microsoft Outlook. The IMAP protocol ensures that your emails are synchronised across multiple devices.

• Make sure the email address is already created in your hosting account via cPanel before attempting to set it up in Microsoft Outlook
• If you experience any issues with sending or receiving emails, verify that the server details (mail server and credentials) are correct.
• You can test your mailbox credentials by logging into webmail, refer to the article: How do I access webmail?

For any issues or further assistance, feel free to contact our support team or email helpdesk@elitehost.co.za.

Updated on: 28/10/2024