What are the settings for email configuration?

To configure your email account for use with an email client, we recommend using the SSL/TLS configuration for added security. Below are the settings for both SSL/TLS and Non-SSL configurations.

SSL/TLS Configuration (Recommended)

Username: Use the full email address.

Password: Use the email account’s password. (If you do not know the mailbox password, you will need to change it in cPanel.)

Incoming Server: mail.exampledomain.co.za

IMAP Port: 993

POP3 Port: 995

Outgoing Server: mail.exampledomain.co.za

SMTP Port: 465

IMAP, POP3, and SMTP require authentication.

Secure Password Authentication (SPA): Disabled

Non-SSL Configuration

Username: Use the full email address.

Password: Use the email account’s password.

Incoming Server: mail.exampledomain.co.za

IMAP Port: 143

POP3 Port: 110

Outgoing Server: mail.exampledomain.co.za

SMTP Port: 26

IMAP, POP3, and SMTP require authentication.

Secure Password Authentication (SPA): Disabled

Email Client Setup

For specific device setup guides, please refer to:

• Email Clients: Set up your email in Outlook, Mac Mail or Thunderbird. Outlook Setup Guide | Mac Mail Setup Guide | Thunderbird Setup Guide
• Mobile Devices: Set up email on your iPhone or Android device. iPhone Setup Guide | Android Setup Guide

Updated on: 08/07/2025