In this article, we will guide you through configuring your domain’s DNS records in cPanel to connect your email to Google Workspace. Updating the DNS records ensures your domain email is routed through Google’s mail servers.

Updating DNS Records for Google Workspace

1) Modify the MX Record

1. Log in to cPanel and open the Zone Editor.
2. Click Manage next to your domain.
3. Filter by MX and click Edit next to the current record.
4. Replace the existing MX record, change Priority to 1 and Destination to smtp.google.com
5. Click Save Record.

2) Modify the SPF Record

1. In the Zone Editor, filter by TXT.
2. Locate the SPF record (starts with v=spf1) and click Edit.
3. Add the Microsoft SPF include value: include:_spf.google.com

Example: spf1 +a +mx include:spf.zamailgate.com include:_spf.google.com -all

3) Set Email Routing to Remote

The last step is to ensure that the Mail Routing is set to Remote.

1. Go back to the cPanel main page.
2. Search for the Email Routing icon under the Email section.
3. Select your domain from the dropdown menu at the top.
4. Click Remote Mail Exchanger under the Configure Email Routing section.
5. Click Change to save your settings.

Once the MX record has been updated in cPanel, allow up to 48 hours for DNS propagation. After propagation, your domain email should successfully connect to Google Workspace.

Legacy Google MX records:

If your Google Workspace setup predates 2023, the following legacy MX records are still valid and can be used:

If you need assistance with any of these steps, feel free to reach out to our support team or email helpdesk@elitehost.co.za

Updated on: 21/11/2024