Why do I receive "550 High Probability of Spam" when sending email?
If you're receiving a "550 High Probability of Spam" error when sending emails, it indicates that your email is being flagged as spam by SpamExperts, the service we use for all outbound email filtering. This can occur for several reasons:
Content of the Email: The body of your email might contain content that triggers spam filters. This includes certain keywords, phrases, or links that are commonly associated with spam.
Attachments: Emails with attachments, especially those that are large or have uncommon file types, are often flagged as spam.
Signatures: Sometimes, signatures added to emails can contain links or elements that are deemed suspicious.
To resolve this issue:
Check the Content: Review the content of your email for any potential spam triggers. Remove any links or phrases that might be causing the flag.
Remove Attachments: If you have attachments, try sending the email without them to see if that resolves the issue.
Adjust Your Signature: Temporarily remove your email signature and see if the email goes through without it.
Test Different Variations: If possible, test sending variations of the email to identify what might be causing the issue.
If you continue to experience problems, please contact our support team. To assist you effectively, provide the following details:
Sender email address
Recipient email address
Date and time of the email sent
You can reach our support team via a support ticket or by emailing us at helpdesk@elitehost.co.za.
Content of the Email: The body of your email might contain content that triggers spam filters. This includes certain keywords, phrases, or links that are commonly associated with spam.
Attachments: Emails with attachments, especially those that are large or have uncommon file types, are often flagged as spam.
Signatures: Sometimes, signatures added to emails can contain links or elements that are deemed suspicious.
To resolve this issue:
Check the Content: Review the content of your email for any potential spam triggers. Remove any links or phrases that might be causing the flag.
Remove Attachments: If you have attachments, try sending the email without them to see if that resolves the issue.
Adjust Your Signature: Temporarily remove your email signature and see if the email goes through without it.
Test Different Variations: If possible, test sending variations of the email to identify what might be causing the issue.
If you continue to experience problems, please contact our support team. To assist you effectively, provide the following details:
Sender email address
Recipient email address
Date and time of the email sent
You can reach our support team via a support ticket or by emailing us at helpdesk@elitehost.co.za.
Updated on: 21/10/2024
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